Resolved -
All live algorithms have started for the day. The majority of algorithms were able to trade at market open as expected.
May 24, 12:36 EDT
Monitoring -
Due to a technical issue, we are experiencing delayed startup for all live algorithms. We have identified and remedied the issue and our deployment process is proceeding as expected now. However, depending on the age of a live algorithm, it may not be processed through to real time by market open.
May 24, 06:21 EDT
Resolved -
This incident has been resolved. We expect to resume normal operations when the market opens tomorrow, but will be watching closely in case of a recurrence of this problem.
May 22, 19:33 EDT
Identified -
Due to technical problems with a database some broker-backed live algorithms are experiencing timeout errors. We are actively working to solve the issue.
May 22, 11:04 EDT
